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Cisco CallManager is referred to as Cisco Unified CallManager or CCM for short.
Cisco CallManager tracks all active VoIP network components, such as gateways, phones,
conference bridges, transcoding resources, and utilizes the Skinny Client Control Protocol
(SCCP) as a communications protocol for signaling the hardware endpoints of the system.
It extends enterprise telephony capabilities and features to packet telephony network
devices such as IP phones, media processing devices, VOIP gateways, and multimedia
applications. Using our VARSearch(tm) engine, you can easily find Cisco CallManager
in your local area for free!
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Cisco CallManager Key Features:
- Support up to 30,000 lines per server cluster
- Support for a broad range of phones to suit varying user requirements
- Choice of operating system environments: Windows or Linux implementation
- Support a full range of communications features and applications
- Support multiple levels of server redundancy and survivability
Primary Functions:
Cisco CallManager provides call control services and signaling to Cisco integrated
telephony applications as well as third-party applications. It performs the following
primary functions:
- Directory services
- Phone feature administration
- Programming interface to external voice-processing applications such as Cisco IP Interactive Voice Response, Cisco SoftPhone, Cisco Personal Assistant, and Cisco CallManager Attendant Console
- Administration, operations, maintenance, and provisioning (OAM&P)
- Signaling and device control
- Dial plan administration
- Call processing
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Cisco Unified Communications Manager Version 6.0
It is the call-processing component of a Cisco Unified Communications system. It provides enterprises a
distributable, scalable, and highly available call-processing solution! It includes the following features:
- Provides the call-processing capabilities for Cisco Unified Communications Manager Business Edition
- Integrates with Cisco Unified Mobility and makes access to mobility features easier and more cost-effective
- Supports the medium-sized business and retail-friendly, multibutton Cisco Unified IP Phone 7931G
- Supports dual-mode devices, enhancing the productivity of employees who need to move between external cellular network environments and campus wireless
New 24-Button Phone:
- It offers functions that are commonly needed in the commercial and retail world
- it offers redial, hard hold, and transfer keys to facilitate rapid and simple call handling
- It offers 4 interactive soft keys and 24 lighted line keys that guide users through call features and functions
- It has a unique industrial design to suit specific needs
- It shares various industrial design features of the highly successful Cisco Unified IP Phone 7900 series portfolio
Mobility Features:
- Supports dual-mode devices. Cisco Mobile Connect was previously available as a software application on a Cisco Media Convergence Server
- The integration of the Cisco Mobile Connect feature into Cisco Unified Communications Manager software
New Telephony Features:
- Provides media encryption to those on an Ad-Hoc conference call
- Provides a more efficient way to record calls
- Offers a more efficient way to monitor call center agents
- Increases the accessibility of message indication
- Provides the ability for an administrative assistant to "whisper" to a manager
- Allows the users to turn off the ringer
Database Resilience:
- Device Mobility
- Monitoring
- Hunting Groups
- Enduser Appuser CAPF for computer telephony integration
- Message Waiting Indication
- Call Forwarding
- Extension Mobility
- Do Not Interrupt (Version 6.0)
- Privacy
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