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Nortel CICS


Nortel CICS


The Nortel CICS (Compact Integrated Communications System) supports all Norstar and Business Series telephones, including fully-featured digital functions with LCD and soft keys. It offers from 4 to 8 lines and 8 to 24 telephone extensions. You can easily add Norstar applications, such as automated attendant, voice mail, computer telephony integration (CTI), and automatic call distribution (ACD).


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Cisco Communications Manager Dealer Search Go Back Back to Cisco Dealers
Cisco Communications Manager
Cisco Communications Manager software is a distributable, scalable, and highly available enterprise IP telephony call-processing solution. It enlarges enterprise telephony capabilities and features to packet telephony network devices such as VoIP gateways, multimedia applications, IP phones and media processing devices. It provides the call-processing component of the Cisco Unified Communications system and Its additional services, such as multimedia conferencing, collaborative contract centers, and unified messaging are made possible through open telephony APIs.


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Cisco Communications Manager
 

What Will Happen Next? - By clicking the "Continue" button from the form above, you will go to the next step of our Cisco partners and dealers search engine. The next page will ask you about what exactly you need and what your location information is. By following the procedure, the top 15 Cisco VARs in your area will be displayed.

Main Features:

  • Supports SIP-based applications
  • Supports different operating system environments: Linux-based implementation or Windows server-based implementation
  • Supports a full range of communications features and applications
  • Supports for a broad range of phones to meet varying user requirements
  • Supports up to 30,000 lines per server cluster
  • Supports multiple levels of server redundancy and survivability

Cisco Communications Manager
Cisco Communications Manager Version 6.0

It is the call-processing component of a Cisco Unified Communications system. It provides enterprises a distributable, scalable, and highly available call-processing solution! It includes the following features:
  • Offers the call-processing ability for Cisco Unified Communications Manager Business Edition
  • Supports dual-mode devices and increases the productivity of employees who need to move between external cellular network environments and campus wireless
  • Supports the middle-sized business and user-friendly, multibutton Cisco Unified IP Phone 7931G
  • Integrates with Cisco Unified Mobility and makes access to mobility features easier and more cost-effective

New Telephony Features:
  • Ability for an administrative assistant to "whisper" to a manager
  • Offers a more efficient way to record calls
  • Offers a more efficient way to observe call center agents
  • Provides media encryption to those on an Ad-Hoc conference call
  • Expands the accessibility of message indication
  • Allows the users to turn off the ringer


Mobility Features:
  • Supports dual-mode devices. Cisco Mobile Connect was previously available as a software application on a Cisco Media Convergence Server
  • The integration of the Cisco Mobile Connect feature into Cisco Unified Communications Manager software

Database Resilience:
  • Device Mobility
  • Monitoring
  • Privacy
  • Do Not Interrupt (Version 6.0)
  • Enduser, Appuser CAPF for integrating with computer telephony
  • Call Forwarding
  • Extension Mobility
  • Hunting Groups
  • Message Waiting Indication

New 24-Button Phone:
  • It offers functions that are commonly needed in the commercial and retail environments
  • It shares many industrial design features of the highly successful Cisco Unified IP Phone 7900 series portfolio
  • it offers redial, hard hold, and transfer keys to facilitate rapid and simple call handling
  • It offers 4 interactive soft keys and 24 lighted line keys that direct users through call features and functions
  • It has a well-defined industrial design to meet specific needs.

Cisco Communications Manager
Cisco Unified Communications Software Subscription:

The Cisco Unified Communications Software Subscription enhances your communications system and increases business value by offering an economical and timely approach to upgrading to the latest Cisco technology. It allows you to purchase major software version upgrades of various Cisco Unified Communications products at a reduced cost through a one-, two-, or three-year subscription. You can also optimize your savings by purchasing a multiyear plan.
To purchase a Cisco Unified Communications Software Subscription, you must:
  • Buy the subscription within 90 days of purchasing a major release upgrade
  • Make the purchase within 90 days of an initial system (hardware and software) acquisition.
  • Move from a Cisco Software Application Support plus Upgrades (SASU) contract
  • Buy Cisco Unified Communications Operate Services (any version of Essential Operate or Select Operate)

FAQ:

Q. What exactly is the Cisco Unified Communications Manager (UCM) Business Edition?

A. It is an all-in-one product specifically designed to meet the specific needs and budgets of medium-sized business. The Cisco UCM business edition provides the top-class call processing of Cisco Unified CallManager together with Cisco Unity Connection on a single server, simplifying installation and management.


Q. How many users will the Cisco UCM Business Edition support?

A. The Cisco UMC Business Edition supports up to 500 users.


Q. What Cisco Unified IP Phones can use Cisco Phone Application Suite?

A. Supports Cisco Unified IP Phone 7941G, 7961G, 7970G, and 7971G-GE.


Q. What exactly is the Cisco Unified Business Attendant Console?

A. It is an operator attendant console designed specially for middle-sized businesses using Cisco Unified Communications Manager for up to 500 phones. The product provide a rich set of features including call queuing, busy lamp display, and directory search integrated with the Cisco Unified Communications Manager directory. The product is available for up to two operators for each Cisco Unified Communications Manager cluster.


Q. What exactly is the Cisco Unified Mobile Communicator?

A. As a part of the Cisco Unified Communications family of products, Cisco Unified Mobile Communicator is an easy-to-use, mobile application that enables more effective communications. By enlarging your most frequently used communications applications and services to smart phones and mobile phones, Cisco Unified Mobile Communicator is able to streamline the communication experience, helping you work smarter and faster. Using Cisco Unified Mobile Communicator, your business can not only place and receive calls, but also access company directory contacts, presence information, voicemail messages, Cisco Unified MeetingPlace notifications, and other important information-all from a single, intuitive interface connected to Cisco Unified Communications Manager.



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