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IP PBX PHONE SYSTEMS |
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NETWORK HARDWARE |
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CONSULTANT SEARCH |
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REFURBISHED FOR SALE |
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BUYERS OF USED GEAR |
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Cisco Unified Communications 500 Dealer Search
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Back to Cisco Dealers
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The Cisco Unified Communications 500 Series is a full featured, small office,
IP based PBX with unified communication and voice mail. Its hardware and software
design allow for rapid deployment with simplified setup and management. It contains
all the components required for a full featured network including a VPN server,
firewall and wireless access point. It integrates voice, data, video, security,
wireless, and management into one platform.
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Find Cisco Unified Communications 500 dealers nearest you!
What Will Happen Next? -
After you click "Continue" button above, you will go to the next step of
our Cisco partners and dealers search engine.
It will ask you about your exact needs and ask you to enter your location information.
Following that, you'll be viewing the top 5 Cisco VARs in your area.
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Core Components:
- Optional wireless LAN capability
- Security, firewall, and VPN capabilities
- LAN switching: Integrated and expandable through Cisco Catalyst Express 520 Series Switches
- Cisco Configuration Assistant for GUI-based customization of the solution
- Cisco Unified Communications Manager Express for call processing
- Cisco Unity Express for voice messaging and Automated Attendant
- Cisco Unified IP phones, including wireless handsets and Session Initiation Protocol (SIP) phones
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Features
End-user Phone Features:
- Dual line appearances per button
- Support for fax machines on FXS ports using H.323, Skinny Client Control Protocol (SCCP), and SIP
- Multiline appearances on phone
- Diversion of calls directly to voicemail
- Fast transfer: Blind or consult
- Busy lamp
- European date formats
- Automatic line selection for outbound calls
- Call-waiting ring
- Silent ringing options
- Silent and feature ring options
- Attendant console functions using Cisco Unified IP Phone Expansion Module 7914 or PC-based attendance console
- After-hours toll-bar override
- Feature ring with DND set
- Call waiting with overlay Directory Number (DN)
- SIP-based line-side subscribe, providing basic presence of phone status
- Hook flash pass-through across analog PSTN trunks
- On-hook dialing
- Call-forward-all restriction control
- Autoanswer with headset
- Local name directory lookup
- Customization of soft keys
- XML application services on Cisco Unified IP phone displays
- Last-number redial
- Access features using soft keys or feature access codes
- IP phone display of DND state
- Station speed dial with configuration changes from IP phone
- Call forward on busy, no answer, and all (internal or external)
- Dynamic hunt-group join or leave
- Remote teleworker IP phone support
- Station-to-station video telephony using Cisco Unified Video Advantage or Cisco Unified IP Phone 7985G endpoints
- Enable and disable call-waiting notification per line
- System speed dial for 10,000 numbers
- Dial-plan pattern load on Session Initiation Protocol (SIP) phones
- Idle URL: Periodically pushes messages or graphics on IP phones
- Do not disturb (DND)
PSTN Interfaces and Features:
- Dedicated trunk mapping to phone button
- SIP trunks and RFC 2833 support
- Analog FXO loop and ground start
- H.323-to-H.323 hairpin call routing for non-H.450-compliant H.323 endpoints
- Direct inward dialing (DID)
- Caller ID name and number
- Direct outward dialing
- H450.12 automatic detection of H.450 support for remote H.323 endpoints
- Automatic number identification (ANI)
- Transcoding G.711 and G.729a
- H.323 trunks with H.450 support
- Basic Rate Interface (BRI) support for several switch types currently supported in Cisco IOS Software
System Features
- Call park recall
- Call waiting
- Night-service bell or call forwarding
- Paging: Internal through IP phones or to external system
- Intercom
- Call pickup explicit group
- Hunt groups: Sequential, circular, and longest idle
- Meet-me conferencing
- Call pickup local group
- Call transfer: Consultative and blind
- Call park assign to extension
- Additional system speed-dial option through XML service
- Per-call caller ID blocking
- Account codes and call-detail-record (CDR) field entry
- Per-phone call coverage rules
- Secure voice IP phone certificate authentication and provisioning plus secure device signaling using Transport Layer Security (TLS)
- Called-name display for overlay extensions
- Computer telephony integration (CTI) with Microsoft Dynamics CRM, Outlook, or Salesforce.com CRM using Cisco IOS Software telephony services provider (TSP)
- Hunt-groups statistics: Daily and hourly
- Call pickup directed
- Hunt-group dynamic log in and log out
- Call hold and retrieve
- Secondary dial tone
- Callback busy subscriber camp-on
- Basic automatic call distributor (B-ACD) (three queues) with Automated Attendant and call statistics
- Agent log in and log out of B-ACD hunt group
- Customizable called-name display
- Display of number of calls in queue on IP phone
- MOH: Internal or external source
- Directory services using XML
- Overlay extensions for enhanced call coverage
- Time-of-day and day-of-week call blocking
- Eight-party impromptu conferencing
- Call park: Personal and directed
Voice Messaging:
- Cisco Unified IP phone voicemail and mailbox settings access using VoiceView Express XML application
- Comprehensive voicemail feature set: Replying, forwarding, saving messages; message tagging for privacy or urgency; alternate greetings; pause, fast forward, and rewind; and envelope information
- General-delivery mailboxes (GDMs)
- Networking: Voice Profile for Internet Mail (VPIM) protocol to communicate with other Cisco messaging platforms
- Ability for subscribers to recover a message if it is inadvertently deleted
- Voicemail access using IMAP integration with Microsoft Outlook, Outlook Express, or Lotus Notes
- Personal operator: Configurable alternate telephone number (per voice mailbox) for "zero out" option
- Distribution lists and broadcast messages
- Multiple GDM voicemail boxes for designated team members
- Complete yet concise telephony user interface (TUI) tutorial: Takes the user step by step through the mailbox setup process, minimizing the need for administrator assistance, saving time and money
- Integrated voicemail and Automated Attendant solution using Cisco Unity Express
- Ability to share the user interface, menu structure, and commands with other Cisco voice messaging products
- Public and private distribution list function and broadcast messaging capability
- Full range of commonly used voicemail features
Automated Attendant:
- Script editor: Graphical scripting tool creates customized Automated Attendant menu flows
- Standard dial-by-name, dial-by-extension Automated Attendant
- Business-hours schedule
- Unlimited menu items and unlimited nesting
- Up to five Automated Attendants per system
- Support for time-of-day and day-of-week routing
- Emergency alternate greeting: Alert callers to temporary schedule changes due to snow, holidays, etc.
- Record Automated Attendant prompts from phone or computer
- Record spoken names for remote users
- Holiday schedules and calendar
- Create and manage broadcast messages
- Administration through telephony
Management
- Preconfigured to allow for connection of phones and PSTN lines to start using system right away
- Automatic assignment of extensions and voicemail boxes for phones for ease of deployment and future phone additions
- Simple Network Management Protocol (SNMP) support with Cisco Unified Operations Manager or third-party management consoles
- Extension assigner, allowing replacement of phones using simple, easy-to-follow voice prompts
- Windows GUI-based Cisco Configuration Assistant for complete system setup; customization and management included
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Specifications of Cisco Unified Communications 500 Series:
| Cisco Unified Communications 500 Series |
8- and 16-user configuration with optional Cisco Catalyst Express 520 Switch |
| Packaging type |
Desktop or wall-mount (Rack-mount: optional) |
| DRAM |
- Cisco IOS Software: 256 MB
- Voice messaging: 512 MB
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| Compact flash memory |
- Cisco IOS Software: 128 MB
- Voice messaging: 1 GB; USB or Compact Flash
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| Onboard Ethernet ports |
- Eight 10-/100-Mbps LAN
- One 10-/100-Mbps WAN uplink
- One 10/100 Ethernet expansion port
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| FXS ports |
- 4 built-in FXS ports
- expandable to support 4 additional ports
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| Console port |
1 console port - up to 115.2 kbps |
| Voicemail ports |
6 ports for voicemail and Automated Attendant |
| Deployment options |
Desktop; wall-mount, and rack-mount |
| MOH |
Single 3.5-mm audio port or wave file stored in flash memory |
| Integrated encryption |
Included |
| Voice expansion slots |
One voice-interface-card (VIC) slot to support Cisco VIC modules for PSTN and analog phone devices |
| Power supply |
External |
| AC input voltage |
100 to 240 VAC |
| AC input frequency |
50 to 60 Hz |
| AC input current |
4 to 2A (100 to 240V) |
| AC input surge current |
50 to 100A (100 to 240V) |
| Maximum inline power distribution |
80W |
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WLAN Specifications:
| WLAN hardware |
- 802.11b/g
- Automatic rate selection for 802.11b/g
- RP-TNC connectors for field-replaceable external antennas (antenna options for extended coverage)
- Antenna diversity included (external antenna optional)
- Indoor range: 1 Mbps at 320 ft (97.54m)
- Wireless Ethernet Compatibility Alliance (WECA) interoperability
- Default antenna gain: 2.2 dBi
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| WLAN software |
- Maximize-throughput or maximize-range options
- Software-configurable transmit power
- Wireless Multimedia (WMM) certification
- Service Set Identifier (SSID) globalization
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| WLAN security |
- 802.1X
- 802.11e
- WPA and AES (WPA2)
- EAP authentication: Cisco LEAP, PEAP, and EAP FAST
- Static and dynamic WEP
- Temporal Key Integrity Protocol Simple Security Network (TKIP SSN) encryption
- MAC authentication and filter
- User database for survivable local authentication using LEAP and EAP FAST
- Configurable limit to the number of wireless clients
- Configurable RADIUS accounting for wireless clients
- Preshared keys (PSKs)
- Workgroup bridge association
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| SSIDs and Service Set Identification List (SSDIL) |
3 |
| Wireless VLANs |
3 |
| Encrypted wireless VLANs |
3 |
| Multiple basic SSIDs (MBSSIDs) |
1 |
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Legal Disclaimer -
The search rating is based upon proximity to your location, exact product and service matches,
prior customer feedback, and other factors. The Cisco technicians that appear in your
search results have volunteered their information to VARNetwork. We are not associated with
Cisco in any way.
VARNetwork does not monitor or exert any editorial or content control whatsoever over those sites,
and we have not participated in the development of any such other web sites, though you may see
some links providing direct access to other third party web sites.
The names, service marks, trademarks, logos and icons you saw from this web site still remain
property of their respective owners. They are used only to enable prospective customers to
connect with companies providing their products.
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