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Cisco Unified Communications 500 Dealer Search
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The Cisco Unified Communications 500 Series is a full featured, small office,
IP based PBX with unified communication and voice mail. Its hardware and software
design allow for rapid deployment with simplified setup and management. It contains
all the components required for a full featured network including a VPN server,
firewall and wireless access point. It integrates voice, data, video, security,
wireless, and management into one platform.
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Core Components:
- Cisco Unified IP phones, including wireless handsets and Session Initiation Protocol (SIP) phones
- LAN switching: Integrated and expandable through Cisco Catalyst Express 520 Series Switches
- Optional wireless LAN capability
- Security, firewall, and VPN capabilities
- Cisco Unity Express for voice messaging and Automated Attendant
- Cisco Configuration Assistant for GUI-based customization of the solution
- Cisco Unified Communications Manager Express for call processing
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Features
End-user Phone Features:
- XML application services on Cisco Unified IP phone displays
- Local name directory lookup
- Autoanswer with headset
- Station-to-station video telephony using Cisco Unified Video Advantage or Cisco Unified IP Phone 7985G endpoints
- Call waiting with overlay Directory Number (DN)
- Do not disturb (DND)
- Access features using soft keys or feature access codes
- SIP-based line-side subscribe, providing basic presence of phone status
- Automatic line selection for outbound calls
- After-hours toll-bar override
- Remote teleworker IP phone support
- Call-forward-all restriction control
- Diversion of calls directly to voicemail
- Enable and disable call-waiting notification per line
- Dual line appearances per button
- Feature ring with DND set
- Hook flash pass-through across analog PSTN trunks
- Call-waiting ring
- System speed dial for 10,000 numbers
- Busy lamp
- Silent ringing options
- Dial-plan pattern load on Session Initiation Protocol (SIP) phones
- Dynamic hunt-group join or leave
- Call forward on busy, no answer, and all (internal or external)
- Last-number redial
- Multiline appearances on phone
- Support for fax machines on FXS ports using H.323, Skinny Client Control Protocol (SCCP), and SIP
- Idle URL: Periodically pushes messages or graphics on IP phones
- Attendant console functions using Cisco Unified IP Phone Expansion Module 7914 or PC-based attendance console
- Silent and feature ring options
- Fast transfer: Blind or consult
- Station speed dial with configuration changes from IP phone
- Customization of soft keys
- European date formats
- On-hook dialing
- IP phone display of DND state
PSTN Interfaces and Features:
- Basic Rate Interface (BRI) support for several switch types currently supported in Cisco IOS Software
- Direct inward dialing (DID)
- Transcoding G.711 and G.729a
- Analog FXO loop and ground start
- Direct outward dialing
- Dedicated trunk mapping to phone button
- Automatic number identification (ANI)
- Caller ID name and number
- H.323 trunks with H.450 support
- SIP trunks and RFC 2833 support
- H.323-to-H.323 hairpin call routing for non-H.450-compliant H.323 endpoints
- H450.12 automatic detection of H.450 support for remote H.323 endpoints
System Features
- Hunt-groups statistics: Daily and hourly
- Call park: Personal and directed
- Per-call caller ID blocking
- Customizable called-name display
- Directory services using XML
- Eight-party impromptu conferencing
- Computer telephony integration (CTI) with Microsoft Dynamics CRM, Outlook, or Salesforce.com CRM using Cisco IOS Software telephony services provider (TSP)
- Called-name display for overlay extensions
- Night-service bell or call forwarding
- Secure voice IP phone certificate authentication and provisioning plus secure device signaling using Transport Layer Security (TLS)
- Hunt-group dynamic log in and log out
- Call pickup explicit group
- Paging: Internal through IP phones or to external system
- Call park assign to extension
- Additional system speed-dial option through XML service
- Secondary dial tone
- Account codes and call-detail-record (CDR) field entry
- Intercom
- Display of number of calls in queue on IP phone
- Call transfer: Consultative and blind
- Time-of-day and day-of-week call blocking
- Call waiting
- Per-phone call coverage rules
- MOH: Internal or external source
- Callback busy subscriber camp-on
- Meet-me conferencing
- Basic automatic call distributor (B-ACD) (three queues) with Automated Attendant and call statistics
- Call park recall
- Overlay extensions for enhanced call coverage
- Call pickup local group
- Call hold and retrieve
- Call pickup directed
- Hunt groups: Sequential, circular, and longest idle
- Agent log in and log out of B-ACD hunt group
Voice Messaging:
- Ability to share the user interface, menu structure, and commands with other Cisco voice messaging products
- Cisco Unified IP phone voicemail and mailbox settings access using VoiceView Express XML application
- Personal operator: Configurable alternate telephone number (per voice mailbox) for "zero out" option
- Integrated voicemail and Automated Attendant solution using Cisco Unity Express
- Networking: Voice Profile for Internet Mail (VPIM) protocol to communicate with other Cisco messaging platforms
- Multiple GDM voicemail boxes for designated team members
- Voicemail access using IMAP integration with Microsoft Outlook, Outlook Express, or Lotus Notes
- Ability for subscribers to recover a message if it is inadvertently deleted
- Distribution lists and broadcast messages
- Complete yet concise telephony user interface (TUI) tutorial: Takes the user step by step through the mailbox setup process, minimizing the need for administrator assistance, saving time and money
- General-delivery mailboxes (GDMs)
- Public and private distribution list function and broadcast messaging capability
- Comprehensive voicemail feature set: Replying, forwarding, saving messages; message tagging for privacy or urgency; alternate greetings; pause, fast forward, and rewind; and envelope information
- Full range of commonly used voicemail features
Automated Attendant:
- Support for time-of-day and day-of-week routing
- Administration through telephony
- Create and manage broadcast messages
- Unlimited menu items and unlimited nesting
- Emergency alternate greeting: Alert callers to temporary schedule changes due to snow, holidays, etc.
- Script editor: Graphical scripting tool creates customized Automated Attendant menu flows
- Record spoken names for remote users
- Up to five Automated Attendants per system
- Business-hours schedule
- Record Automated Attendant prompts from phone or computer
- Holiday schedules and calendar
- Standard dial-by-name, dial-by-extension Automated Attendant
Management
- Extension assigner, allowing replacement of phones using simple, easy-to-follow voice prompts
- Windows GUI-based Cisco Configuration Assistant for complete system setup; customization and management included
- Simple Network Management Protocol (SNMP) support with Cisco Unified Operations Manager or third-party management consoles
- Automatic assignment of extensions and voicemail boxes for phones for ease of deployment and future phone additions
- Preconfigured to allow for connection of phones and PSTN lines to start using system right away
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Specifications of Cisco Unified Communications 500 Series:
| Cisco Unified Communications 500 Series |
8- and 16-user configuration with optional Cisco Catalyst Express 520 Switch |
| Packaging type |
Desktop or wall-mount (Rack-mount: optional) |
| DRAM |
- Cisco IOS Software: 256 MB
- Voice messaging: 512 MB
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| Compact flash memory |
- Cisco IOS Software: 128 MB
- Voice messaging: 1 GB; USB or Compact Flash
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| Onboard Ethernet ports |
- Eight 10-/100-Mbps LAN
- One 10-/100-Mbps WAN uplink
- One 10/100 Ethernet expansion port
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| FXS ports |
- 4 built-in FXS ports
- expandable to support 4 additional ports
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| Console port |
1 console port - up to 115.2 kbps |
| Voicemail ports |
6 ports for voicemail and Automated Attendant |
| Deployment options |
Desktop; wall-mount, and rack-mount |
| MOH |
Single 3.5-mm audio port or wave file stored in flash memory |
| Integrated encryption |
Included |
| Voice expansion slots |
One voice-interface-card (VIC) slot to support Cisco VIC modules for PSTN and analog phone devices |
| Power supply |
External |
| AC input voltage |
100 to 240 VAC |
| AC input frequency |
50 to 60 Hz |
| AC input current |
4 to 2A (100 to 240V) |
| AC input surge current |
50 to 100A (100 to 240V) |
| Maximum inline power distribution |
80W |
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WLAN Specifications:
| WLAN hardware |
- 802.11b/g
- Automatic rate selection for 802.11b/g
- RP-TNC connectors for field-replaceable external antennas (antenna options for extended coverage)
- Antenna diversity included (external antenna optional)
- Indoor range: 1 Mbps at 320 ft (97.54m)
- Wireless Ethernet Compatibility Alliance (WECA) interoperability
- Default antenna gain: 2.2 dBi
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| WLAN software |
- Maximize-throughput or maximize-range options
- Software-configurable transmit power
- Wireless Multimedia (WMM) certification
- Service Set Identifier (SSID) globalization
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| WLAN security |
- 802.1X
- 802.11e
- WPA and AES (WPA2)
- EAP authentication: Cisco LEAP, PEAP, and EAP FAST
- Static and dynamic WEP
- Temporal Key Integrity Protocol Simple Security Network (TKIP SSN) encryption
- MAC authentication and filter
- User database for survivable local authentication using LEAP and EAP FAST
- Configurable limit to the number of wireless clients
- Configurable RADIUS accounting for wireless clients
- Preshared keys (PSKs)
- Workgroup bridge association
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| SSIDs and Service Set Identification List (SSDIL) |
3 |
| Wireless VLANs |
3 |
| Encrypted wireless VLANs |
3 |
| Multiple basic SSIDs (MBSSIDs) |
1 |
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