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Cisco Unified Manager software is a distributable, scalable, and highly
available enterprise IP telephony call-processing solution. It enlarges enterprise telephony
capabilities and features to packet telephony network devices such as VoIP gateways, multimedia
applications, IP phones and media processing devices. It provides the call-processing component
of the Cisco Unified Communications system and Its additional services, such as multimedia
conferencing, collaborative contract centers, and unified messaging are made possible through open
telephony APIs.
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Main Features:
- Supports for a broad range of phones to meet varying user requirements
- Supports different operating system environments: Linux-based implementation or Windows server-based implementation
- Supports SIP-based applications
- Supports a full range of communications features and applications
- Supports multiple levels of server redundancy and survivability
- Supports up to 30,000 lines per server cluster
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Cisco Unified Manager Version 6.0
It is the call-processing component of a Cisco Unified Communications system. It provides enterprises a
distributable, scalable, and highly available call-processing solution! It includes the following features:
- Integrates with Cisco Unified Mobility and makes access to mobility features easier and more cost-effective
- Offers the call-processing ability for Cisco Unified Communications Manager Business Edition
- Supports the middle-sized business and user-friendly, multibutton Cisco Unified IP Phone 7931G
- Supports dual-mode devices and increases the productivity of employees who need to move between external cellular network environments and campus wireless
New Telephony Features:
- Offers a more efficient way to observe call center agents
- Ability for an administrative assistant to "whisper" to a manager
- Expands the accessibility of message indication
- Provides media encryption to those on an Ad-Hoc conference call
- Allows the users to turn off the ringer
- Offers a more efficient way to record calls
Mobility Features:
- The integration of the Cisco Mobile Connect feature into Cisco Unified Communications Manager software
- Supports dual-mode devices. Cisco Mobile Connect was previously available as a software application on a Cisco Media Convergence Server
Database Resilience:
- Device Mobility
- Do Not Interrupt (Version 6.0)
- Monitoring
- Hunting Groups
- Enduser/Appuser CAPF for integrating with computer telephony
- Extension Mobility
- Call Forwarding
- Privacy
- Message Waiting Indication
New 24-Button Phone:
- It shares many industrial design features of the highly successful Cisco Unified IP Phone 7900 series portfolio
- It offers functions that are commonly needed in the commercial and retail environments
- It offers 4 interactive soft keys and 24 lighted line keys that direct users through call features and functions
- It has a well-defined industrial design to meet specific needs.
- it offers redial, hard hold, and transfer keys to facilitate rapid and simple call handling
Cisco Unified Communications Software Subscription:
The Cisco Unified Communications Software Subscription increases your communications system
and enhances business value by offering an economical and timely approach to upgrading to
the latest Cisco technology. You are able to purchase major software version upgrades of
various Cisco Unified Communications products at a reduced cost through a one-, two-, or
three-year subscription. It also allows you to optimize your savings by purchasing a multiyear plan.
To buy a Cisco Unified Communications Software Subscription, you must:
- Buy Cisco Unified Communications Operate Services (any version of Essential Operate or Select Operate)
- Move from a Cisco Software Application Support plus Upgrades (SASU) contract
- Make the purchase within 90 days of an initial system (hardware and software) acquisition.
- Buy the subscription within 90 days of purchasing a major release upgrade
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FAQ:
Q. What exactly is the Cisco Unified Communications Manager (UCM) Business Edition?
A. It is an all-in-one
product specifically designed to meet the specific needs and budgets
of medium-sized business. The Cisco UCM business edition provides the top-class call
processing of Cisco Unified CallManager together with Cisco Unity
Connection on a single server, simplifying installation and management.
Q. What Cisco Unified IP Phones can use Cisco Phone Application Suite?
A. Supports Cisco Unified IP Phone 7941G, 7961G, 7970G, and 7971G-GE.
Q. What exactly is the Cisco Unified Mobile Communicator?
A. As a part of the Cisco Unified Communications family of products,
Cisco Unified Mobile Communicator is an easy-to-use, mobile application that
enables more effective communications. By enlarging your most frequently
used communications applications and services to smart phones and mobile phones,
Cisco Unified Mobile Communicator is able to streamline the communication experience,
helping you work smarter and faster. Using Cisco Unified Mobile Communicator,
your business can not only place and receive calls, but also access company directory contacts,
presence information, voicemail messages, Cisco Unified MeetingPlace notifications,
and other important information-all from a single, intuitive interface connected to
Cisco Unified Communications Manager.
Q. How many users will the Cisco UCM Business Edition support?
A. The Cisco UMC Business Edition supports up to 500 users.
Q. What exactly is the Cisco Unified Business Attendant Console?
A. It is an operator attendant console
designed specially for middle-sized businesses using Cisco Unified Communications
Manager for up to 500 phones. The product provide a rich set of features including call
queuing, busy lamp display, and directory search integrated with the Cisco Unified
Communications Manager directory. The product is available for up to two operators
for each Cisco Unified Communications Manager cluster.
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