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The ShorePhone IP 560 is a featured product by ShoreTel Inc. It
delivers a wealth of features including six line appearances, color-lit line
buttons, built-in 10/100 ethernet switch, message waiting LED, full duplex speakerphone,
24 character x 7 line display, multiple audio controls, etc.
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ShoreTel Shorephone IP 560 Features:
- 6 lines (tri-color LED)
- 8 feature keys
- Transfer
- Voicemail
- Redial (History)
- Hold
- Intercom
- Directory
- Options
- Conference
- 4 soft keys
- 24 character x 7 line display
- 168 x 80 pixels
- Grayscale
- Backlit
- Full duplex speakerphone
- Audio Controls
- Volume (independent control)
- Speakerphone (LED)
- Headset (LED)
- Mute (LED)
- Message waiting LED
- IP Telephony
- 802.3af PoE (standard), or local power
- VLAN, DiffServ
- ToS, 5004 | udp QoS
- MGCP protocol
- Wideband, G.711u
- Built-in 10 | 100 ethernet switches
- a, G.729a codecs
- Physical
- RJ22 headset port (amplified)
- Class 2 PoE (3.4 W idle | 6.4 W max)
- RJ22 handset port
- RJ45 uplink (to switch)
- 2.6 lbs | 1.2 kg
- RJ45 downlink
- 11.6 x 7.5 x 5.3 in | 29.5 x 19.1 x 13.5 cm
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Product Specifications Comparisons:
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 |
 |
| Functions |
ShorePhone IP 560/IP 560g |
ShorePhone IP 230 |
| Speakerphone (full duplex) |
Yes (LED) |
Yes (LED) |
| Mute |
Yes (LED) |
Yes (LED) |
| Soft keys |
4 |
4 |
| Feature keys |
8 keys |
8 keys |
| Volume controls |
Handset, speakerphone, headset, alert/rings |
Handset, speakerphone, headset, alert/rings |
| Color |
Silver, black aluminum |
Silver, black plastic |
| Headset compatibility |
RJ-22 (LED) |
RJ-22 (LED) |
| Display |
24 characters x 7 lines
168 x 80 pixels
Backlit, grayscale |
24 characters x 5 lines
120 x 35 pixels |
| Call appearance |
6 (Tri-color LEDs) |
3 (Green LEDs) |
| Features |
ShorePhone IP 560/IP 560g |
ShorePhone IP 230 |
| Speed dial |
Unlimited |
Unlimited |
| Directory |
Unlimited (system) |
Unlimited (system) |
| Redial / history |
Last 20 numbers |
Last 20 numbers |
| Conference call mgmt. |
6 party |
6 party |
| Transfer to voice mail |
Yes |
Yes |
| Ring tone selections |
4 |
4 |
| Call redirect |
Yes |
Yes |
| On hook dialing |
Yes |
Yes |
| Call timer |
Yes |
Yes |
| Missed call indicator |
Yes |
Yes |
| Caller ID name, number |
Yes |
Yes |
| Message waiting (LED) |
Yes |
Yes |
| Time and date |
Yes (SNTP sync) |
Yes (SNTP sync) |
| Option Management |
ShorePhone IP 560/IP 560g |
ShorePhone IP 230 |
| Call handling mode |
Yes |
Yes |
| Call forwarding |
Yes |
Yes |
| Agent state |
Yes |
Yes |
| Handsfree mode |
Yes |
Yes |
| Ring tone |
Yes |
Yes |
| IP Telephony |
ShorePhone IP 560/IP 560g |
ShorePhone IP 230 |
| Power (standard) |
802.3af PoE |
802.3af PoE |
| Power (optional) |
Local adapter (optional - 560 only) |
Local adapter (optional) |
| Protocol |
MGCP |
MGCP |
| IP addressing |
DHCP, Static |
DHCP, Static |
| Supported codecs |
WidebandG.711 uLawG.729A |
WidebandG.711 uLawG.729A |
| Quality of service |
VLAN, DiffServ/ToS,UDP5004 |
VLAN, DiffServ/ToS,UDP5004 |
| Ethernet |
10/100, 10/100/1000 switch |
10/100 switch |
| Technical Specifications |
ShorePhone IP 560/IP 560g |
ShorePhone IP 230 |
| Hearing-aid compatible |
Yes |
Yes |
| Interfaces |
RJ-45 Ethernet uplink
RJ-45 Ethernet downlink
RJ-22 handset jack
RJ-22 headset jack |
RJ-45 Ethernet uplink
RJ-45 Ethernet downlink
RJ-22 handset jack
RJ-22 headset jack |
| Power (idle/active) |
Class 2 (560), Class 3(560g) PoE 3.4W/6.4W(560), 4.3/8.2(560g) |
Class 2 PoE(3.1 W / 5.1 W) |
| Weight |
2.6 lb
1.2 kg |
2.1 lb
1.0 kg |
| Size |
11.6 x 7.5 x 5.3 in
29.5 x 19.1 x 13.5 cm |
9.5 x 6.8 x 5.2 in
24.1 x 17.3 x 13.2 cm |
| Loop length |
100 meters |
100 meters |
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Coming soon.
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